Privacy Policy for Rekalens Visuals
Rekalens Visuals is committed to protecting the privacy and security of the personal information we collect from our clients, prospective clients, and website visitors. This Privacy Policy outlines how our online platform manages, uses, and safeguards the information obtained in relation to our professional photography and videography services, including Commercial Photography, Event Photography, Portrait Sessions, Product Photography, Architectural Photography, Aerial Photography, Videography Services, and Post-Production Editing.
Information We Collect
We collect various types of information to provide and improve our services, communicate with you, and manage our business operations. This may include:
- Personal Identification Information: Such as your name, email address, phone number, and physical address when you inquire about our services, book a session, or engage in a contract with us.
- Project-Specific Information: Details related to your photography or videography project, including dates, locations, specific requirements, and preferences.
- Financial Information: If necessary for billing and payment processing, though often handled by secure third-party payment processors. We do not store full payment card details on our servers.
- Website Usage Data: Information about how you interact with our site, such as IP address, browser type, pages visited, and time spent on pages. This is collected through cookies and similar technologies to improve our online platform.
How We Use Your Information
The information we collect is used for various purposes, including:
- To provide and deliver the photography and videography services you request.
- To communicate with you regarding your inquiries, bookings, or ongoing projects.
- To process payments and manage billing.
- To improve and personalize your experience on our online platform.
- For internal record-keeping, administrative purposes, and accounting.
- To comply with legal obligations.
Disclosure of Information
Rekalens Visuals does not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our online platform, conducting our business, or serving you, such as payment processors, cloud storage providers, or project management tools, provided those parties agree to keep this information confidential.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of Rekalens Visuals assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These include appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal data under certain conditions.
- The right to object to our processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
Changes to This Privacy Policy
Rekalens Visuals may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Rekalens Visuals
28 Jalan Sultan Ismail, Suite A-10-09, KLCC
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
Malaysia